Contact Us
Whether you have a question about one of our reviews, want to flag an error, or have a general enquiry about the site, this page explains how to reach the Casino No Gamstop team and what happens when you do.
How to Reach Us
The best way to get in touch is by email. Send your message to [email protected] and a member of the team will respond as soon as possible. We aim to reply to all enquiries within two working days, though more complex questions may take a little longer.
Please include as much detail as you can — the page or casino you are asking about, the nature of your question, and any relevant context. This helps us give you a more useful answer without the need for back-and-forth.
What We Can Help With
- Editorial questions — queries about how a casino was reviewed, what a rating means, or why a site appears (or does not appear) in our listings
- Factual corrections — if you believe information on the site is out of date or inaccurate, let us know and we will look into it
- Affiliate and commercial enquiries — if you represent an operator and want to discuss a commercial relationship, email us with your details
- Technical issues — broken links, display problems or anything that is not working as expected on the site
- General feedback — suggestions for content or features that would make the site more useful
What We Cannot Help With
Casino No Gamstop is an independent comparison and review site. We are not an operator, and we do not handle player accounts, deposits, withdrawals or bonuses on behalf of any casino. If you have an account issue, a payment dispute or a complaint about a casino you are playing at, you will need to contact that casino directly through their own customer support channel.
If you are looking for help with a gambling concern or want to explore your options around self-exclusion, our responsible gambling guidance covers the tools and support services available to players in GB.
About This Site
Casino No Gamstop (wales-underground.org.uk) is an independent affiliate website. We research and compare online casinos that operate outside the GamStop self-exclusion scheme, publishing editorial ratings and information to help readers make informed choices. We may earn a commission when a reader follows one of our links and registers with a casino — this does not affect our ratings or editorial positions. You can read more on our about us page.
All content is intended for adults aged 18 and over. By using this site you confirm you meet that requirement.
Keeping Information Accurate
Casino offers, terms and conditions change frequently. While we review and update our content regularly, we recommend confirming any bonus terms directly with the casino before registering. If you spot something on the site that looks out of date, please email us — corrections are genuinely appreciated and acted on.
For a full overview of the casinos we cover and how they compare, visit our main non GamStop casinos listing. For the rules that govern the site's content and your use of it, see our terms and conditions.